I Always Mean To Ask is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, store and disclose your personal information.

What is Personal Information?

Personal information is information about an identifiable individual. This may include your name, email address, phone number, postal address, business details, or other information you provide to us.

How We Collect Personal Information

We may collect personal information from you in a variety of ways, including when you:

• contact us by email, phone, or through our website

• engage our services

• subscribe to newsletters or marketing communications

• interact with us on social media

• provide information during meetings or correspondence

• use our website, including through cookies and analytics tools

We may also collect information from publicly available sources or from third parties where permitted by law.

Why We Collect Personal Information

We collect and use personal information for purposes including:

• providing our services

• communicating with clients and suppliers

• responding to enquiries

• managing business relationships

• improving our website and services

• marketing and promotional communications

• complying with legal obligations

Where practical, we will inform you why we are collecting your information and how it will be used.

Marketing Communications

We may send you marketing or promotional material that we believe may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Sensitive Information

We will only collect sensitive personal information where it is reasonably necessary for our business activities and where permitted by law. We will use such information only for the purpose for which it was collected or as otherwise authorised by you or required by law.

Disclosure of Personal Information

We may disclose your personal information to:

• service providers and contractors who assist us in operating our business

• professional advisers such as accountants or legal advisers

• government or regulatory authorities where required by law

• other parties where you have authorised the disclosure

We will take reasonable steps to ensure that any third parties handling personal information on our behalf protect it appropriately.

Overseas Disclosure

Some of our service providers may be located outside New Zealand. Where personal information is transferred overseas, we will take reasonable steps to ensure it is protected by safeguards comparable to those required under New Zealand privacy law.

Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Personal information may be stored electronically or in physical files. When information is no longer required, we will take reasonable steps to securely destroy or de-identify it, unless we are required by law to retain it.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of that information.

If you would like to access or correct your personal information, please contact us using the details below. We may require proof of identity before providing access.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance. You can disable cookies through your browser settings, although some website functionality may be affected.

Privacy Breaches

If we become aware of a privacy breach that has caused or is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner where required under the Privacy Act 2020.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact us:

I Always Meant To Ask

Email: [insert email address]

Website: [insert website URL]

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at:

Office of the Privacy Commissioner NZ

Call 0800 803 909

Write to us at PO Box 10 094, Wellington 6140